In a recent Entreleadership podcast, Dave Ramsey talked about his hiring principles and process. Some of the bullet points:
- The #1 hiring mistake is not taking enough time in the interview/hiring process
- Every year we increase the time we spend in hiring and every year our turnover goes down and productivity goes up
- Some of our people were interviewed 10 times over a period of 6 months.
- Sometimes we hire someone in less than 30 days but that’s very unusual.
- If you don’t spend enough time in hiring someone, you’ll eventually spend much more time in dealing with their short-comings, and hiring their replacements
Ramsey then spoke of the two essential Christian characteristics of every hire:
- Opportunistic motivation: People who are fired up and excited about working really hard for a growing and expanding business.
- Philosophical motivation: People who see this work as a Christian ministry of hope to needy people.
“If people just buy into one of those, we’re in trouble,” warns Ramsey. And what’s the most common missing element? “Most get the philosophical motivation but not the opportunistic.”
Some want to work in Christian ministries but think that means work rate and work standards don’t matter so much as in the private sector. Ramsey tells potential hires: “We work hard, really hard. We view part of our spiritual walk to be excellent in the marketplace. If you can’t cope with Superbowl level of play you aren’t going to be happy here.”
The podcast goes on to a fascinating interview with Clint Smith, CEO of myemma.com, a business that helps 40,000 business around the world with email marketing. His hiring process has 14 steps!
Churches, Christian ministries, Christian employers and business people, we have much to learn!
Listen to the podcast on iTunes here (it’s about #9 on the list).